Last updated [date]
1. Who we are
Joltura is run by [Company name], [address], [country], KvK [number].
2. What Joltura is
Joltura is where creatives find the help they need to grow. It has two sides: creatives (people turning their craft into a business) and supporters (people or organisations that offer creatives something concrete: money, knowledge, access or opportunity — like angel investors, funds, mentors, brands, stores and galleries).
- Fans are not supporters. Liking someone's work makes you a follower.
- Selling services to creatives (for example design, marketing or coaching for a fee) is not what supporter accounts are for, at least at launch.
- Joltura starts in Amsterdam only.
3. We connect, people decide
We bring people together. Money and deals never go through Joltura. We are not a bank, investor, agent or adviser, and nothing on Joltura is financial or legal advice. Agreements you make with another member — a collaboration, an investment, a job — are between you and them. Get things in writing. We're not responsible for deals, losses or disputes between members, as far as the law allows.
4. Your account and your page
- Use your real name or your real business name. One account per person or organisation.
- Keep your password to yourself. You're responsible for what happens through your account.
- Only show work that is yours, or that you have the right to show. You keep the rights to your work; you let us show it on Joltura and in shared links for as long as it's on your page.
- Be honest about what you need or offer.
5. Verification
We may ask you to show that you are who you say you are (for example your name, your business registration or your work). If we can't verify an account, we can halt it or remove it — also after you signed up.
6. Requests, chat and the Feed
- Contact starts with a short request. A chat opens only once the request is accepted.
- Declining is fine. Leaving requests unanswered for weeks is not — especially for supporters with “open to requests” switched on.
- The Feed ranks creatives by their Rising score (views, hypes, follows, interest from supporters and recent updates). Trying to game it — fake accounts, bought or swapped hypes, spam updates — is not allowed.
- No spam, scams, harassment, hate, or asking members for money outside a real deal.
7. Warnings and removal
An agent and our team check the platform for fake accounts, gaming of the Rising score, inactive pages, strange behaviour and supporters who ignore requests. If an account breaks these terms, we first send a warning with a deadline by email. If it isn't fixed by then, we remove the account. For serious cases (scams, harassment, illegal content) we can remove an account straight away. You can report any page or chat with the Report button.
8. Price
- Joltura costs €10 per month for every creative and every supporter.
- Founding members — the first 100 creatives and the first 50 supporters — don't pay.
- Payments aren't switched on yet. Until they are, Joltura is free; we will tell you before the €10 starts, and nothing is charged without you agreeing first.
- A paid membership renews monthly until you cancel, and you keep access until the end of the month you paid for. [Refund rules.]
9. Referrals
Anyone who brings in a paying member earns 20% of that member's subscription for as long as they pay. Founding members don't pay, so they don't earn referral money. Referrals to your own accounts or fake accounts don't count. [How and when payouts happen.]
10. Ending your account
You can delete your account whenever you want in Settings. Your page, work, updates, requests and messages are then deleted.
11. Changes and law
We may change these terms; for important changes we email you first. These terms fall under the law of [country].