Last updated [date]
1. Who is responsible
[Company name], [address], [country] is responsible for your data on Joltura.
2. What we store
- Account: username, email address and password (stored encrypted — we can never see it), and whether you're a creative or a supporter.
- Your page: name, photo, cover, discipline or role, city, bio, work (photos, video, audio), what you look for or offer, stage, registered business, progress, story or background, interests, links and your switches (open to collabs, open to requests, show my page). Your page is public once you choose “Show my page”.
- Updates you post, with their media.
- Activity: hypes and follows you give, how often your page is viewed (counted per day, not who viewed it), requests you send and receive, and chat messages.
- Safety: blocks, reports you make or get, flags from our security agent, and warnings.
- Referrals and plan: your referral code, who joined with it, and your plan (founding, free or paid).
- Email preferences and the emails we send you.
- Technical data: browser, device and IP address, to keep the site safe and working.
3. Why we use it
- To run your account and show your page.
- To rank the Feed (the Rising score) and make Search work.
- To let members send requests and chat.
- To send emails: account emails, requests, unread messages, founding members, payments, referrals and warnings. You can turn the optional ones off in Settings.
- To keep Joltura safe: find fake accounts, gaming and spam, and handle reports.
4. Who we share it with
Only services we need to run Joltura: hosting and database (Supabase, servers in the EU), email delivery [provider] and, once payments start, a payment provider [provider]. We never sell your data and there are no ads.
5. How long we keep it
As long as you have an account. When you delete it, your page, work, updates, requests, messages and files are deleted straight away; backups are gone within [30] days. Reports about you may be kept longer if needed for safety or the law.
6. Your rights
You can see, correct, download or delete your data. Most of it you can change yourself in Edit page and Settings; for the rest, use the contact form. You can also complain to your data protection authority ([e.g. Autoriteit Persoonsgegevens in the Netherlands]).
7. Cookies
Only what's needed to keep you logged in and remember your choices (and a referral code you arrived with). No tracking or advertising cookies. You can check this any time under Cookie settings.